We are Baituti Home Furniture LLC (trading as ‘Baituti Home’), a company registered in the UAE. Our main trading address is [Beside Dubai Offshore Sailing Club, Jumeirah Street, Jumeirah 3, PO Box 1038,] Dubai, UAE. Our TRN number is 100466151600003. We operate the website www.baitutihome.com (‘site’).
You can contact us by sending an email to welcome@baitutihome.com or calling us at +971 56 439 9559.
3.1 These terms apply to any purchases you make on our site. Please read these terms carefully before you place any orders on our site, as they set out important information about your and our rights and obligations. No other terms are implied by trade, custom, practice, or course of dealing.
3.2 These terms constitute the entire agreement between us in relation to their subject matter. You acknowledge that you have not relied on any statement, promise, representation, assurance, or warranty that is not set out in these terms.
3.3 Any reference to ‘we’, ‘us’ or ‘our’ in these terms is to Baituti Home, and any reference to ‘you’ or ‘your’ is to the person placing an order on our site.
3.4 You must be at least 18 years old to place an order on our site. If you are a business customer placing an order on behalf of a business, you confirm that you have the authority to place such order for and on behalf of that business.
3.5 We may make changes to these terms at any time. However, the terms that apply to your order will be those in force at the time you submitted your order to us.
3.6 You should print a copy of these terms or save them to your computer for future reference, as we will not save or file a copy for you. These terms are only available in the English language.
3.7 Your use of our site is governed by our Website Terms of Use.
4.1 Please follow the onscreen prompts to place an order. Each order is an offer by you to buy the products specified in the order subject to these terms.
4.2 Our order process allows you to check and amend any errors before submitting your order to us. Please check the order carefully before confirming it. You are responsible for ensuring that your order is complete and accurate.
4.3 After you place your order, we will send you an acknowledgment email to let you know that we have received your order. This does not mean that your order has been accepted by us. Your order is an offer to buy products from us on these terms.
4.4 Acceptance of your order by us takes place when we dispatch your order to you, at which point a legally binding contract is formed between you and us on these terms. We will send you a confirmation email to let you know once your order has been dispatched.
4.5 If we do not accept your order, for example, because we have been unable to pre-authorize the payment, the products are unavailable, you are under 18, or there has been a mistake regarding the pricing or description of the products, we will email you using the details you provided when you placed your order. We have the right to reject any order for any reason.
All orders are subject to availability. We cannot guarantee that any product will be available at any given time. In certain circumstances beyond our reasonable control, for example, where there has been a change in law, we may need to stop selling certain products. If this happens and it affects your order, we will notify you by email, cancel your order, and provide you with a full refund if payment has already been taken.
If you would like to make any changes to your order after you have submitted it, please contact us as soon as possible and we will let you know if it is possible to change your order.
7.1 Descriptions of our products are set out on our site.
7.2 Please read the product description carefully. Pictures and images of the products or their packaging on our site are for illustration purposes only. Your products and their packaging may vary slightly from those pictures or images.
7.3 We cannot guarantee that the colours displayed on your device will match exactly the appearance of your products. The colours of the products displayed on our site may vary depending on what device you are using and your settings.
7.4 All sizes, dimensions, and measurements set out on our site are as accurate as possible but there may be a small tolerance of up to 2%.
7.5 We reserve the right to amend the specification of the products if required by any applicable legal or regulatory requirement.
You must use our products only for domestic and personal use or business purposes only. You must not use our products for resale purposes.
9.1 Prices for our products are set out on our site. All prices are in UAE dirhams (AED) and include VAT at the applicable rate.
9.2 Prices for our products may change at any time. Except as set out in clause 9.3 below, such changes will not affect existing orders.
9.3 If there has been an error on the site regarding the pricing of any of our products and this affects your order, we will try to contact you using the contact details you provided when you placed your order. We will give you the option to re-confirm your order at the correct price or to cancel your order. If we are unable to contact you, we will treat the order as cancelled and notify you by email.
10.1 We accept the following credit cards and debit cards: American Express, Mastercard, and Visa. You can also pay by Apple Pay. All credit card and debit card payments need to be authorised by the relevant card issuer.
10.2 We will take payment from your card when your order is processed. If the payment is unsuccessful, we will try to contact you using the contact details you provided when you placed your order. If we are unable to contact you, we will cancel your order and notify you by email.
For information on delivery dates, options, and costs, please go to [insert website link to Baituti Home Delivery Policy].
For information on returns and refunds, please go to Returns and Refunds Policy.
We are not liable to you if we fail to comply with these terms because of any act or event beyond our reasonable control.
14.1 Subject to the below, our liability under or in connection with these terms (regardless of whether such liability arises in tort, contract, or in any other way and whether or not caused by negligence or misrepresentation) will not exceed the total price paid for the products.
14.2 We will not be liable to you under or in connection with these terms (regardless of whether such liability arises in tort, contract, or in any other way and whether or not caused by negligence or misrepresentation) for:
14.2.1 consequential, indirect, or special losses; or
14.2.2 any of the following (whether direct or indirect):
(a) loss of profit;
(b) loss of opportunity;
(c) loss of savings, discount, or rebate (whether actual or anticipated); or
(d) harm to reputation or loss of goodwill.
14.3 Nothing in these terms will limit or exclude our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.
Any personal information that you provide to us will be dealt with in line with our Privacy Policy available here Privacy Policy, which explains what information we collect and hold about you, and how we collect, store, use, and share such information.
No one other than us or you has any right to enforce any of these terms.
These terms are governed by the laws of the United Arab Emirates and each party irrevocably agrees to submit all disputes arising out of or in connection with these terms to the exclusive jurisdiction of the Dubai courts.
18.1 You are not allowed to transfer your rights under these terms to anyone without our prior written consent. We may transfer our rights under these terms to another business without your consent, but we will notify you of the transfer by posting on our site if this happens.
18.2 If any provision of these terms (or part of any provision) is or becomes illegal, invalid, or unenforceable, the legality, validity, and enforceability of any other provision of these terms will not be affected.
18.3 If you breach these terms and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these terms.
