Thank you for shopping at [Company Name] ("we", "us", or "our"). This Return Policy outlines our procedures for returns, exchanges, and refunds for products purchased through our website or other online channels. By making a purchase from us, you agree to the terms of this Return Policy.
To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it. Items that are damaged, worn, or altered may not be eligible for return.
If you are not completely satisfied with your purchase, you may return it for a refund or exchange within [number] days of the delivery date. To initiate a return or exchange, please contact our customer service team at contact@email.com to obtain a return authorization.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Certain items may not be eligible for return or exchange, including:
- Personalized or custom-made products
- Clearance or final sale items
- Items purchased from third-party sellers
If you have any questions or concerns about our Return Policy, please contact us at welcome@baitutihome.com. We are here to assist you with any inquiries you may have regarding returns, exchanges, or refunds.